ICT and IT Apprenticeships

ICT and IT Support and User NVQs
  1. Two areas to choose from

    There are two types of ICT and IT Apprenticeship to choose from:

    • IT User Apprenticeship
    • IT Support Apprenticeship

    Both the IT User and IT Support can be done at Apprenticeship (level 2) and Advanced Apprenticeship (level 3).
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  2. IT Support Apprenticeship (Level 2)

    Are you technically minded and looking for a career in ICT? The RWP Training Apprenticeship in Information Technology will offer you a 14-21 month programme of work based learning where you will gain the following qualifications:

    • OCR Level 2 NVQ for IT Practitioners
    • City and Guilds Level 2 Certificate in ICT Systems and Princiles for Apprentices
    • Key Skills Communication Level 1
    • Key Skills Application of Number Level 1
    • ERR Workbook

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  3. IT Support Advanced Apprenticeship (Level 3)

    If you are looking to advance your learning and develop more technical skills, the Advanced Apprenticeship can help you get there: this programme takes 30-42 months and you will gain the following qualifications:

    • OCR Level 3 NVQ for IT Professionals
    • OCR Level 3 Certificate for IT Professionals (Technical Certificate)
    • Key Skills Communication Level 2
    • Key Skills Application of Number Level 2
    • ERR Workbook

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  4. IT User Apprenticeship (Level 2)

    Can you cut it being an IT User Specialist? The RWP Training Apprenticeship in IT Using (iTQ) will offer you an 14-21 month programme of work based learning where you will gain the following qualifications:

    • OCR Level 2 NVQ for IT Users (iTQ Level 2)
    • OCR Level 2 Certificate for IT Users (CLAiT Plus)
    • Key Skills Communication Level 1
    • Key Skills Application of Number Level 1
    • ERR Workbook

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  5. IT User Advanced Apprenticeship (Level 3)

    If you want to progress from a specialist IT User to an expert IT User, the Advanced Apprenticeship can help you get there, this programme takes 24-30 months and you will gain the following qualifications:

    • OCR Level 3 NVQ for IT Users (ITQ Level 3)
    • OCR Level 3 Certificate for IT Users (CLAiT Advanced)
    • Key Skills Communication Level 1
    • Key Skills Application of Number Level 1
    • ERR Workbook

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  6. What will I learn?

    During the apprenticeship, you will do the following units, all giving you work-based experience and hands-on skills

    • ICT and IT Support
      • Develop personal and organisational effectiveness
      • Health and safety in ICT and contact centres
      • Software installation and upgrade
      • System operation
      • Working with ICT hardware and equipment
      • Technical fault diagnosiss
      • and more...
    • ICT and IT Users (iTQ)
      • Make selective use of IT
      • Use IT systems
      • Use IT to exchange information
      • Operate a computer
      • E-mail
      • Word processing software
      • Spreadsheet software
      • and more...

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  7. Learning Method and Assessment

    As an IT Apprentice, you will learn mostly whilst working with your employer. Once you have been through the RWP selection process, we will help you find an employer to work for. One of our assessors will visit you periodically to assess your skills whilst you work; this will be approximately every three weeks. You will also attend RWP every other week to work on technical skills with our experienced tutors.
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  8. Entry Requirements and Wages

    At RWP we require you to have at least two GCSE's A*-D, however individual cases will be considered without these. We also ask that you have a passion for information technology and the ability to stay committed and focussed through these demanding courses. Once employed, you will be entitled to a minimum of £80 per week from your employer; some employers pay more, or offer you incentives during your Apprenticeship.
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  9. Further Information

    For further information please contact us, or if you fell this is the right programme for you Apply Now!

    RWP Training Limited, Chertsey house, Chertsey Hill, London Road, Carlisle, CA1 2QX
    Tel: 01228 593446 Fax: 01228 593447

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