RWP Training Ltd

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RWP Training Ltd

Apprenticeships

Custmer Service

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Want to become a Custmer Service Representative or Custmer Service Manager? Discover the Custmer Service Apprenticeships RWP Training Ltd offers in Cumbria.

Information about Custmer Service Apprenticeships

RWP Training Limited offer Custmer Service Apprenticeships throughout North and West Cumbria: please take time to read what's involved.

Apprentices learn on the job, building up knowledge and skills, gaining qualifications and earning money all at the same time, to become a Custmer Service Managers or Custmer Service Representatives.

There are different levels of Custmer Service Apprenticeships available but they both lead to National Vocational Qualifications (NVQs), Key Skills qualifications and a technical certificate.

A wide variety of skills are needed including identifying customers and what they value, patience, commitment to work, not being judgemental and an excellent telephone manner. Below follows two factsheets listing everything that's involved in both the Apprenticeship and the Advanced Apprenticeship.

For more information about customer service visit Institute of Customer Service - http://www.instituteofcustomerservice.com/

Customer Service Apprenticeship Vacancies

Take a look at the current customer service job vacancies on the Apprenticeship Job Vacancies page.

Top Last modified: 14 April 2008 Real Work Pays

RWP Training Limited is a company registered in England and Wales.
Company Number 3561023. VAT Number 622 1000 18.