Apprenticeships
Custmer Service
Recruitment and Training
Want to recruit a Custmer Service Representative or Custmer Service Manager? Discover the Custmer Service Apprenticeships RWP Training Ltd offers in North and West Cumbria. Alternatively we can provide training to existing employees to help develop your business's skills.
Information about Custmer Service Apprenticeships
RWP Training Ltd offer Custmer Service Apprenticeships throughout North and West Cumbria: please take time to read what's involved.
Apprentices learn on the job, building up knowledge and skills, gaining qualifications and experience all at the same time, to become a Custmer Service Managers or Custmer Service Representatives.
There are different levels of Custmer Service Apprenticeships available but they both lead to National Vocational Qualifications (NVQs), Key Skills qualifications and a technical certificate.
A wide variety of skills are needed including identifying customers and what they value, patience, commitment to work, not being judgemental and an excellent telephone manner. Below follows two factsheets listing everything that's involved in both the Apprenticeship and the Advanced Apprenticeship.
For more information about customer service visit Institute of Customer Service - http://www.instituteofcustomerservice.com/
Customer Service Apprenticeship Vacancies
We can help your business recruit new staff or provide training to existing employees. Take a look at the current customer service job vacancies on the Apprenticeship Job Vacancies page to discover how we can help your business's recruitment.
Top Last modified: 14 December 2006 Real Work Pays
RWP Training Limited is a company registered in England and Wales.
Company Number 3561023. VAT Number 622 1000 18.