BA643


Apply for this Apprenticeship Job Vacancy

Job Reference: BA643
Area / Location: City Centre, Carlisle
Business Classification: Office
Pay: Minimum £3.40 per hour (Apprenticeship Wage)
Role / Duties: You will be receiving, assisting and directing patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. 
  • maintain and monitor the practice appointments system
  • processing personal telephone requests for appointments, visits and telephone consultations
  • taking messages and communicating effectively
  • processing repeat prescriptions in accordance with Practice guidelines
  • Entering accurate data onto the computer and recording information
  • Word/data processing, filing and photocopying
  • Dealing with general enquiries
  • Maintain security and confidentiality
  • Providing excellent customer service
Required Skills / Experience/ Personal Qualities:
  • Maths and English GCSE A-C Grade
  • IT and Computer Skills
  • Positive
  • Polite and Friendly
  • Patient
  • Attention to detail
  • Good communication skills
  • Ability to work on own initiative and in a team
Prospects: To progress onto a Level 3 Advanced Apprenticeship
Training Involved: Apprenticeship – 12 month programme of work based learning where you will gain the following qualifications:
  • Level 2 Certificate in Business and Administration
  • Functional Skills English Level 1
  • Functional Skills Maths Level 1
  • Functional Skills ICT Level 1
  • Employer Rights and Responsibilities Workbook
  • Personal Learning Thinking Skills
  • Be Safe
Days/Hours: Monday to Friday 9am - 5:30pm