Apply for this Apprenticeship Job Vacancy

Job Reference: CS682 - July 2018 Start
Area / Location: Warwick Bridge, Carlisle
Business Classification: Office
Pay: £4.20 per hour (Higher than Apprenticeship Wage)
Role / Duties: General administration work including: 
  • Day to day liaison with existing customers
  • Making new contact with potential customers
  • Take in initial enquiries and progress
  • Specify and quote project enquiries
  • Take in project quotation enquiries and progress
  • Maintain “job” systems with updates, ordering materials, etc
  • Update customers on existing job progress
  • Deal with incoming emails, post, etc
  • Daily use of Microsoft Suite – Word, Excel, etc
  • Daily use of PDF Measuring and CRM software;
  • Maintaining security & confidentiality 
  • Providing excellent customer service 
Required Skills / Experience/ Personal Qualities:
  • Sound written and verbal communication skills
  • Maths and English GCSE A*-C or 9-4
  • Good interpersonal skills 
  • IT & keyboard skills 
  • Ability to work on own initiative and also as part of a team
  • Friendly
  • Confident
  • Logical
  • Good sense of humour
Prospects: To progress onto a Level 3 Advanced Apprenticeship
Training Involved: Apprenticeship –Minimum 12 month programme of work based learning where you will gain the following qualifications:
  • Level 2 Customer Service Practitioner
  • Functional Skills English Level 1 
  • Functional Skills Maths Level 1 
  • Employment Rights and Responsibilities are embedded into the apprenticeship.
  • Knowledge, Skills and Behaviours
Days/Hours: Monday to Friday, 8.30am-5pm